Tenant Portal
All our tenants have access to an online portal to keep you informed and in control of your payments as well as give you 24/7 access to your complete account history. Download a copy of our Tenant Portal Training Manual here.
We are also members of Propertymark, Council of Letting Agents, and The Property Ombudsman, which is a redress scheme for consumer complaints.
How do we ensure our tenants are protected?
We are a registered member of the Propertymark Client Money Protection Scheme. This is a client money protection scheme to ensure your money is handled within the correct manner. Download a copy of our Propertymark Client Money Protection Certificate here.
You can review the Propertymark Conduct and Membership Rules here.
We are also members of The Property Ombudsman (TPO), which is a redress scheme for consumer complaints.